FAQ

Payment by EFT

Take down our bank details provided after the order is placed.

You need to use your order number as the reference on your deposit/transfer.

For internet banking, the place to insert your order number is usually marked “Beneficiary's reference”.

We will only process your order once the payment has reflected on our bank account.

It can take up to three days for us to receive and process your direct deposit/transfer.

We will send you an automated email at the time we assign your payment to your order.

Send us the proof of payment to crystalspiritssa@gmail.com with your order number as the reference.